đ¨ Your Clients Donât âGet Itâ â How Poor Communication Is Killing Your Message (and How Video Can Fix It)
- Federico Perez
- Feb 18, 2025
- 2 min read
Updated: Sep 1, 2025

Youâve spent hours perfecting your pitch deck, polishing your presentation, or writing the âperfectâ email. But when you deliver it? Crickets. Clients nod politely but donât act. Prospects drop off without a reply.
Hereâs the uncomfortable truth: the problem isnât your product or service. Itâs how youâre communicating it.
Most businesses assume their audience âjust gets it.â But your clients donât live in your world â they donât share your background, jargon, or context. And if your message isnât crystal clear, youâll lose their attention (and their business).
â Where Businesses Go Wrong in Communication
Too Much Jargon â Industry terms that feel natural to you are often confusing to your audience.
Information Overload â Clients donât want a feature dump. They want to know how you solve their problem.
No Storytelling â Numbers and charts donât stick. Stories do.
Weak Visuals â A slide full of text or a long PDF wonât cut it in todayâs fast-paced world.
When your message is unclear, prospects tune out. Worse, they walk away thinking youâre not the solution they need.
đŹ How Video Fixes the Communication Gap
Animated explainer videos solve these problems by turning complex, dry, or jargon-heavy messages into clear, memorable stories. Hereâs why they work:
đ§Š Simplify Complex Ideas â Transform technical content into digestible visuals and metaphors.
⥠Engage More Effectively â People remember 80% of what they see, but only 10% of what they read.
đ Tell a Story That Sticks â Narrative-driven videos keep attention and make information memorable.
đŻ Clarify Value Fast â Instead of listing features, show how you solve your clientâs biggest pain point.
â How to Use Video to Strengthen Your Messaging
Start with the Problem â Hook your audience by naming their challenge upfront.
Keep It Short â 60â90 seconds is enough to explain and persuade.
Use Visual Metaphors â Animation shows what words canât (abstract ideas, processes, or data).
Close with a Strong CTAÂ â Always make the next step obvious and actionable.
đ Final Thoughts
If your audience isnât âgetting it,â theyâre not going to buy in â no matter how great your product is. Poor communication kills deals.
Animated explainer videos arenât just marketing assets â theyâre communication tools. They bridge the gap between what you mean to say and what your audience actually understands.
At The Video Crafters, we create custom explainer videos that make your message clear, engaging, and impossible to ignore.
đ Ready to cut through the noise and make clients finally âget itâ? Letâs build a video that does the talking for you.




Comments